How can I fix “No Command” problem in Recovery mode of my Android?

This applies to you if you experience any of the following:

– Phone not restarting/rebooting during update
– “No Command” message
– Dead Android Robot or Exclamation Point in triangle
– Green Android Robot (called “Andi”)

These are only shown when the Super User Access has been cancelled or denied during the installation process of:

– app store (Google Apps Installer widget)

– Fairphone OS software update

In both these cases, you will need to enter Android Recovery Mode and manually finish installation. Tip: it sometimes helps to take out the SIM card(s) and the SD card.

If you see a resting robot or an exclamation point in a triangle, then you are currently in this Android Recovery Mode. If you need to enter Recovery Mode.

Once you are in Recovery Mode, follow these steps:

NOTE: Before starting this step, disconnect all cables you may have connected to your Fairphone. Also, make sure your Fairphone is charged at least 80%.

  1. Press the Power button once. A menu will appear.
  2. Press and use the Volume Down to navigate down to “apply update from sdcard”.
  3. Once this option is highlighted in blue, select this option by pressing Volume Up.
  4. Use Volume Down to navigate down to “updater”. Select with Volume Up.
  5. Use Volume Down to highlight “fp_update_OTA[version number].zip” and select with Volume Up.
  6. Installation will take place.
  7. Once installation is complete you will see the message “Install from sdcard complete.”
  8. Now you can reboot your phone. “Reboot system now” should be highlighted in blue. Press Volume Up to select it

How do I enter boot recovery mode on Android without volume keys?

ADB (Android Debug Bridge) can help you here. You can download ADB and fastboot drivers from Google search(Xda developers). ADB provides a set of commands which you can use via command line (Command prompt in Windows or Terminal in Linux).

Once downloaded, the command to get into bootloader or boot recovery is easy.

First of all enable USB debugging on your device

  1. Go to settings
  2. Go to About phone
  3. You will see a field called build number
  4. Tap it 10 times (or until a message is displayed that you are a developer)
  5. Now you have enabled developer options.
  6. Now go to settings again
  7. Go to system
  8. Go to developer options (this location can vary from device to device, a quick Google search can tell you easily)
  9. Scroll down to USB debugging. Enable it.

Once that is done, now reboot your device once(not necessary just a suggestion) and connect it to the computer

  1. Open CMD in Windows or Terminal in Linux (after ADB fastboot drivers are Installed)
  2. Type the command – adb devices
  3. This command will list all the devices connected to your computer. You should see your device connected here( not it’s exact number but a random number will be displayed. Provided it is the only device you have connected, you’re good to go.)
  4. Once you confirm you can see your device, enter the command – adb reboot bootloader
  5. This will take you recovery menu
  6. At this level, ADB won’t work. What will, is fastboot.
  7. So next command is – fastboot devices( to list the connected devices)
  8. To reboot the device back – fastboot reboot

How do I factory reset an Android phone from a computer?

Every Android device has the ability to do a factory, or “hard” reset.

You do not need a computer unless the android you are resetting has no data plan, then you can wifi to a computer to download the new data to bring the Android back up after reset.

Your device may have a slightly different set of commands that are accessed through a combination of the home screen button, power button, and volume button. I strongly suggest you google “factory reset Galaxy S7” for example, and get the exact commands and procedure for you device. It is imperative that you back up all data before resetting. This includes contacts, notes, music, videos, and ANYTHING you do not wish to lose like downloaded apps and text messages.

Remember, you are going to completely wipe the device’s memory. It will be like it was when it left the box after resetting it.

So be careful, but not afraid. Hard resets can clear alot of problems in an Android devices, like viruses and malware, but until you get the hang of what data to backup, you might lose something.

You can backup your data to sd card, hard drive or computer, or, if your Android will support it, to flash drive connected directly with a data cable.

I hope this helps.